Scope
Linkfield provides a field operations platform for workspace users, administrators and owners.
Legal
Terms and privacy.
This page explains the public legal, privacy, cookie and data processing position for Linkfield evaluation and rollout conversations.
Legal notice
For legal, privacy and data processing requests, contact privacy@linkfield.app.
Terms of Service
Accounts
Customers are responsible for authorized users, accurate account information and internal access governance.
Subscription and payment
Plans, pricing, taxes, payment method, cancellation and refund terms are defined at checkout or in a signed agreement.
Service levels
Starter and Team use standard support. Business and Enterprise may define SLA commitments by contract.
Liability and IP
Customer data remains customer data. Platform software, brand and documentation remain Linkfield intellectual property.
Governing law
Jurisdiction and governing law are defined in the signed customer agreement.
Privacy policy
Linkfield processes account data, workspace content, files, messages, audit data, support requests, billing information and website analytics if enabled. Purposes include service delivery, security, support, billing, communication and legal compliance.
| Data | Purpose | Legal basis | Retention |
|---|---|---|---|
| Account and workspace data | Provide access and permissions | Contract | Contract term plus deletion window |
| Operational records and files | Deliver the platform | Contract | Customer-defined retention |
| Support messages | Respond to requests | Legitimate interest or contract | Support history retention |
| Billing data | Payments and accounting | Legal obligation and contract | Accounting retention period |
| Analytics cookies | Understand site usage | Consent where required | Provider-specific period |
Cookies and DPA
The site includes an essential and analytics cookie choice. Data processing terms are handled during customer onboarding and procurement.
End-of-contract deletion
Customers can request operational data export before termination. Deletion timing, backup retention and restoration limits are stated in the DPA and service agreement.