Scope
Linkfield provides a field operations platform for workspace users, administrators and owners.
Legal
This page is a publication-ready structure, but the legal entity, address, registration number, hosting provider and DPA PDF must be finalized with legal review before commercial opening.
Linkfield provides a field operations platform for workspace users, administrators and owners.
Customers are responsible for authorized users, accurate account information and internal access governance.
Plans, pricing, taxes, payment method, cancellation and refund terms are defined at checkout or in a signed agreement.
Starter and Team use standard support. Business and Enterprise may define SLA commitments by contract.
Customer data remains customer data. Platform software, brand and documentation remain Linkfield intellectual property.
Jurisdiction and governing law must be finalized with the legal entity information before launch.
Linkfield processes account data, workspace content, files, messages, audit data, support requests, billing information and website analytics if enabled. Purposes include service delivery, security, support, billing, communication and legal compliance.
| Data | Purpose | Legal basis | Retention |
|---|---|---|---|
| Account and workspace data | Provide access and permissions | Contract | Contract term plus deletion window |
| Operational records and files | Deliver the platform | Contract | Customer-defined retention |
| Support messages | Respond to requests | Legitimate interest or contract | Support history retention |
| Billing data | Payments and accounting | Legal obligation and contract | Accounting retention period |
| Analytics cookies | Understand site usage | Consent where required | Provider-specific period |
The site includes an essential and analytics cookie choice. Add the selected analytics provider before launch. A downloadable B2B Data Processing Agreement PDF should be linked here once reviewed.
Customers should be able to export operational data before termination. Deletion timing, backup retention and restoration limits must be stated in the final DPA and service agreement.